TERMS & CONDITIONS

PRICES & VAT
All prices displayed are in £ sterling and exclude VAT.

ORDERING PROCESS

To order a trailer from us please either email info@southcoasttrailers.co.uk or give us a call in Lymington on 01590 452055 or Plymouth 01752 687700. We will confirm the trailer specification and email out a proforma invoice. A 50% deposit is required to secure your order with the balance payable prior to collection / delivery.

PAYMENT
Payment can be made via bank transfer using the details on the invoice that we will send you.

GUARANTEE
All our products are covered by a limited lifetime structural warranty once you have registered your trailer within 1 month of purchase.  All the paperwork you require to register your trailer for its warranty will be supplied at point of collection or delivery. 

By registering your trailer for its warranty, you agree to not make any modifications to your trailer that could impair its structural integrity and to care for your trailer as set out in the maintenance manual. The trailer must the returned to the SBS Trailers Factory in Wolverhampton for servicing and repairs.

An SBS trailers lifetime is deemed to be 10 years.

All other trailer parts are covered by a 1 year guarantee.

AVAILABILITY
Please contact us to confirm the availability of a particular trailer.  Some trailers are held in stock, others are manufactured to order.  Trailers made to order usually take around 4 weeks, although this is not guaranteed.  We cannot be held responsible for any costs incurred from late delivery.

PARTS DELIVERY / DAMAGED GOODS
All your goods should arrive in perfect condition; however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 24 hours of receipt.  This applies to any items that may appear missing.  If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order.  The company will do everything possible to ensure your delivery arrives on time and intact.  We will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

SPECIFICATIONS
Every effort has been made to ensure that the specifications on our website are correct when displayed online, however technical data, dimensions and weights serve as a guide only.  Sometimes product specifications may change, in such instances we’ll do our very best to inform you when placing your order.  All our weights, sizes and measurements are approximate.  No guarantee is given or implied that the goods will confirm in absolute detail to the description or illustrations published.

SET UP

All boat trailers will require set up and adjustment the first time they are used to ensure a correct fit.

REFUND POLICY

Due to the bespoke nature of the goods, all orders are non-refundable.

PRIVACY POLICY
South Coast Boat Trailers does not disclose buyers’ information to third parties. 

Data collected by this site is used to:

Take and fulfil customer orders.
Administer and enhance the site and service.
Only disclose information to third parties for goods delivery purposes.

STATUTORY RIGHTS
These terms and conditions do not affect your statutory rights as a customer.